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By adopting a amplitude of compassionate and empathy, Tech Easy Hai is, in a time of concrete distancing, allowance chief citizens and ‘tech noobs’ affected altered aspects of agenda benightedness
During the lockdown, back septuagenarian Nandakumar was inundated by WhatsApp letters awash with affected news, his brother-in-law adapted a webinar on how to atom affected messages. Said webinar was hosted by a baby organisation alleged Tech Easy Hai, started by adolescent Bengaluru-based entrepreneurs Shreya Bajaj Shah, 30, and Surbhi Bajaj, 26.
Tech Easy Hai was kicked off in May attributable to a all-around access of Zoom calls, a platform, which saw abounding Indians assurance up, with absolutely a few not alive how to agenda and defended affairs for ample groups.
Shreya Bajaj Shah and Surbhi Bajaj, co-founders of Tech Easy Hai
Shreya tells MetroPlus, “It all started with my grandparents who alive in Delhi. They wondered how they would get their groceries. There was the Aarogya Setu app that the Government was allurement anybody to install. There were rumours about the app and additionally a carbon adaptation that agitated spyware, which millions of bodies downloaded. Affected account on this affair and on COVID-19 was everywhere. We had these two apropos and Zoom. Initially we were teaching our ancestors and they arrive their friends.”
Eventually Shreya and Surbhi saw how abundant of a botheration agenda benightedness had been, abnormally during the lockdown back technology was encouraged to advance contact-less living. Having developed up with technology at their fingertips, they never had to booty a academic chic on how to use a smartphone or apperceive how to conciliate aloofness permissions for an app or to alarm that a accumulative bottle figure is the ‘search’ apparatus — it was all intuitive. But not for everyone.
Older bodies accept continued abandoned technology for abhorrence of authoritative mistakes and about the added apropos about their amusing albatross such as aloofness and Big Data. Tech Easy Hai wants to abode that in a civil way.
Language was a above barrier that had to be disassembled afore starting classes.
Shreya explains, “We did a little research; I talked to my mom’s accompany to barometer how adequate they are with their technology, and I was aggravating to get them to be honest with me in adage ‘I get stuck’, ‘I’m afraid to use the app by myself in case I columnist the amiss button’, ‘Even if I apperceive a little bit, I’m added adequate if my accouchement are around.’ And abounding don’t accept cashless payments apps such as Google Pay and Paytm.” Ultimately, Tech Easy Hai is additionally articulate about abbreviation parents’ annex on their accouchement for troubleshooting.
Shreya, who splits her time with her businesses in Chennai, credibility out they did not charge to absorb on business for the classes. She instead floated a mini newsletter about her friends’ circle. For example, with the chic on cashless acquittal apps, she researched capacity including how UPI is a huge disruption to the cyberbanking ecosystem, why the above brand of apps are aloof for smartphones and not on laptops, what would appear to the users’ abstracts if these apps were to shut bottomward suddenly.
She acquainted these were accurate apropos for participants. “It fabricated me anticipate added acutely about technology as well,” she recalls, “including the troubleshooting aspects because these canicule apps get adapted continually.”
Classes kicked off this summer and bodies including Nandakumar abiding themselves in advanced of a laptop for a fun, immersive blast course.
Every weekend, a agenda for the classes would be aggregate beyond WhatsApp. Each affair costs about ₹150, Shreya and Surbhi kept advice curve accessible for follow-ups. Nandakumar broiled to the admiring access of the affair agents and the backbone through the affair from added participants.
“I abstruse how able affinity can be,” says Shreya, “I additionally complained of my tech woes back article I approved on an app didn’t work, and acceptance feel a lot beneath abandoned and accepted they could apprentice in a safe and accepting space.”
The Deepavali Edit
Shreya and Surbhi are captivated at the altered kinds of bodies they meet— from beginning business folk to the elderly. Younger bodies additionally active up, absent to apperceive added about bartering aspects of platforms such as Instagram, which has been one of their best abounding courses. “During the lockdown, abounding women entrepreneurs capital to alpha their own baby businesses of home-cooked aliment or skincare. It was absorbing to see how technology stills needs to be broke into by the accepted generation.”
Shreya comments that the acceptance beyond ages grasped the concepts bound and the in-demand classes accommodate those for Adobe Photoshop, iOS 14, Microsoft Excel Advanced. “Such requests additionally appear from bodies who accept formed in advantageous careers area they had administration to do their tech admin assignment for them, but now they accept retired and don’t accept the advice so they appetite to learn.”
In the accomplished few months, Shreya and Surbhi accept broadcast their teaching network, abacus one added drillmaster and started Hindi sessions. They say, for now, English sessions accept apparent a acceptable turnout; they accept accomplished over 2,000 bodies beyond altered cities, including Delhi, Chennai, Mumbai and Bengaluru. Though built-in in lockdown, there is constancy for Tech Easy Hai with affairs to appointment acceptance cutting adapted careful gear.
“We additionally do a lot of accumulation classes for assorted organisations including altered Rotary Clubs, and two weeks ago, we started demography classes internationally! We accept started with a accumulation in Thailand recently, says Shreya. “This is the accurate ability of technology because I can be sitting in my allowance and extensive so abounding bodies and actuality across-the-board at the aforementioned time.”
Check out Tech Easy Hai on Instagram @techeasyhai or appointment their official website at https://www.easy-hai.com.
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